Strong soft skills such as communication, analytical ability, passion for learning new things, leadership, translating technical problems to nontechnical audiences, mentoring, and ability to work independently or as part of a team

Expert with Windows Server including Active Directory, various Roles and Features of Windows Server, and MECM

Adept at operating in a 24x7 highly available VMWare environment with comprehensive knowledge of vSphere and related VMWare products

Demonstrable experience with Infrastructure as Code (IAC) tooling such as Ansible, Terraform, and CloudFormation

Passionate about automating tasks using tools such as PowerShell, Python, Bash, and Batch

Experience designing, implementing, monitoring, and maintaining reliable and highly available hardware solutions (Switches, Routers, Load Balancers, Servers, SANs) operating out of a colocation facility

Senior Systems Engineer

Collaborates with cross-functional teams, leading initiatives, and effectively communicating to ensure project success

Provides first-level support for various infrastructure support tickets, including VMware ESX, automation, network, backups, and replication

Installs, maintains, monitors, and improves infrastructure software and hardware

Leverages infrastructure as code (IAC) solutions to automate various infrastructure tasks, streamlining processes, and ensuring efficient operation

Established a company wide book club to promote departmental cohesion, inclusivity, and cross cultural awareness

Adjunct Instructor

Develops, manages, and maintains online course material

Evaluates student performance and offers constructive feedback

Facilitates class instruction on campus and online

Coordinates with other faculty to improve course quality and content

IT Support Specialist

Managed VMWare Infrastructure containing a mix of Windows and Linux virtual machines

Automated business processes using PowerShell and other automation technologies

Managed projects to completion by working with outside vendors, customers, and internal stakeholders

Researched and integrated new technologies to suit existing business needs

Systems Administrator

Provided on-call 24/7 support for all servers, desktops, mobile devices, and peripherals supporting 90+ users across two sites

Created and developed documentation for new and existing network and system components

Provided IT training for existing employees and orientation for new employees

Worked closely with the IT Director to research and implemented new technologies

IT Support Specialist

Responsible for the support of the various technologies around the office around the office including procuring hardware and software solutions

Created and developed documentation for new and existing network and system components

Provided training for existing employees and orientation for new employees

Platform Lab Technician Intern

Deployed, administered, and maintained lab systems and networking equipment

Developed and maintained web based internal support, project management, and inventory tracking systems

Computer Technician

Provided computer diagnostics and technical expertise for customers in need of computer support

Recommended potential improvements customers could make to improve their experience with their computer

Bachelors of Science

Managment Information Systems

Associate of Applied Science

Computer Information Systems

Computer Information Systems: Networking

AWS Certified Solutions Architect - Associate

CompTIA A+

CompTIA Network+

MCTS: Configuration Windows Vista